The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. L G refrigerators with linear compressers are failing. We were told this is a bad compressor by LG. No one else will touch it either. We call Sears to have a service person come out and make the repairs. Every part was replaced, Twice, if not more. We were concerned and called a repairman out. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. Good times. now the ice maker fan has another error. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. He contacted scheduler and said they could be out one day earlier, May 9th. Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I need your advice about Kenmore Elite refrigerator troubleshooting.The F1 error usually means the control board freezes up and the freezer doesn't. You can . I lost all of my meats and everything inside had to be trashed. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. On 8/22/19 I noticed that the ice maker was not making ice. You can see by looking online about the failures over and over again. We bought a Kenmore Elite LG refrigerator. Purchased Kenmore elite 795.74033.410 with extended warranty. We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. The parts are still on back order and now the freezer quit. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. Felt like I was dealing with a clueless Shyster. Model # 795.72043.110. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Sears was of no help when I called so I hired a local repairman to come take a look. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. All lights work, water dispenser works, but not cold. I purchased this new in October 2017. Will not ever buy anything from them again. He told me to go out and purchase a new fridge. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. In May 2019 the compressor leaked out all the Freon. The LG compressor failed last month. Appointment canceled due to no serviceman available in the local area. I then called Sears. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I asked person if he knew difference between Warranty and Recall. Mine didn't even last that long. I called and was informed that my warranty expired on april 30, 2018. We are still waiting for repair. They want over $400 to fix it. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. Nope, didn't have $ to get fixed. Is there a recall on this. Paid $89 for service charge. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. Item #3803318. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Supposed had a ten year warranty. We have no idea how long the fridge has been off, but the entire house stinks. We purchased the seers home warranty and that has been a complete fiasco as well. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. Had a repair 2 years later and now, August 2021 the compressor is done. Im all for legal action against them both. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. By August 2020 developed a noise. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. We though we were buying a Kenmore only to find out it was made by LG. Ice maker went out within 2 years. com It makes icebut Ice is melting and ruined the Auger motor. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Someone needs to be held accountable! My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. The whole inside of the bottom freezer draw forms a layer of ice. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. I found out my Kenmore is an LG with a bad rating. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. The last refrigerator I bought is still running after 16 years with no problems at all. No wonder Sears is out of business! OR BETTER YET REPLACE THE DARN THING. Poor appliances. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. The ice maker broke within months and they fixed it. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. I was sent to the recall group to check if this model was covered. I was in tears. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Please add me if/when a lawsuit comes up. I want a new one as well. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. I am currently in the same situation. Recall Details. I was trying to get a expedited dispatch. Kenmore 94293 4.4 cu. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). Purchased a Kenmore Elite, model 79574023412 in 2016. I then replaced water filter and air filter thing maybe a sensor tripped. When I called Sears, they were not the least bit helpful. Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. These people should be locked up. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! I pulled off the back cover and it has an LG compressor. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts from storage shelves to fan motors. Trying to recoup the cost paid for labor and food lost. Compressor Died after 5 years of use. Not sure where to turn. The money is one thing and the stress, frustration this has been causing our family is another! Is there anyway we can get some money back towards another refrigerator? Fridge quits cooling and freezing. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Really? Labor should also be covered for a faulty part. Nothing but heartbreak and compressor failure with these babies. Thank God we have a home warranty! I can not pay another 500 to 1000 dollars. I have model#. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. I remember when American made fridges lasted for many decade, and are still running today. Compressor went out. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Call Sears they want money and get in a monthly paying program to get service contract. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . 210) everything was good until 4 months ago when the ice maker stopped working. He used to work for LG and he refuses to see their clients as they never pay. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. I didn't think I needed to buy it because most refrigerators last longer than a year??? Have been having issues with the freezer not keeping things frozen. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Service center in Philippines was awful. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. It replaced a "cheap" fridge that was still working 10 years after we bought it. Model #795-73139-410. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. We contacted LG who said the compressed would be covered under warranty. (about 2008). Sears Warranty Repair-Tech. I purchased Kenmore elite french doors freezer on bottom. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. We tried cleaning the coils and is still didn't work. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. 3 months without a fridge! Stay away from this brand. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. 99. . ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. He determined the compressor is not functioning and needs to be replaced. I paid $3500 for this refrigerator. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Repair finally came. So many issues. I mean the same repair guy. Purchased a Kenmore Elite (LG) in 2014. Scheduled appt for repair 4/17/20. He had nothing on his truck. So far 2 1/2 weeks without refrigerator. I should not have to pay to fix something you should have recalled Sears! I wish I would have known better. This thing cost a small fortune. Kenmore review: kenmore elite model 795.74043.412. 450$ plus went into the trash. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Compressor went out, now July, 2018. I will never buy another LG product or recommend it to anyone. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. Im so disappointed in the model.. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. It's only been a few years. I bought an LG refrigerator about 4 years ago, today the compressor died. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. To repair is $1000 even though Sears only warrants the compressor. They said $600 part and $200 labor. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . We purchased our Kenmore Elite in June 2017. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. The Refrigerator Door Hinge Bushing top door base broke. i purchased a LG double door refrigerator at Home Depot. And its sounds like its going to be not cheap to fix it! Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Let me know if a lawsuit if being filed. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I'm being told the compressor is on back order so it could be a while. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. We spent $2800 for an LG fridge. They sent three repairman to fix it. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Ordered it and another week until the origional repair guy came back and replaced the condensor. GREEDY SAPS! Starting with the LG company. Sears and Kenmore are of no use. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Scheduled 2nd appt. Purchased a Kenmore Elite 72483 refrigerator in October 2015. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. I asked if it went out in 2-3 years if I would have to pay the same fees again. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. Step 6: Finish Up. We should do this every year until we get a judge that holds these guys accountable. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. I called the number and was taken back to Sears who said that the fridge is not under warranty. 1. Which happened a few months ago. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. My husband and I bought our Sears Kenmore Elite in October of 2015. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. The compressor is essentially a pump; its purpose is to . when this happens the food thaws and then refreezes over and over again until the unit finall failes. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. I bought all new kitchen appliances from Sears for my new house. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? Compress and Board bad and air filter is difficult to replace. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. But Kenmore still out them in their frig. At 1 year and 1 month some motherboard issue ($400). This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. Is this covered under the recall? Bought my Kenmore Elite May 2019. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Release # 03-533. I have an LG MODEL # LFXS30796S purchased in Jan 2019. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). We went on vacation and came back only to have to through out all our food. Removed back panel and verified compressor is an LG FLB075LANA. I too purchased a kenmore elite model 795.740!! PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. The refrigerator and freeze just stopped working. My Kenmore Elite 74015 30.6 cu. I don't have the money. Receive discounts, usage tips, and recall notices. It is now 5th year, and I give up. No guarantee it will not break again and the part will not be here until 8/29. Once he came in he then remembered the situation and said "you need a new circuit board." Compressor went out. Complaint has been file with The State Attorney General. 4.8 4.8 out of 5 stars . Please help!! I would like my money back for this refrigerator as well. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Even though the compressor is under warranty, it will cost approx $1500 for this repair. $1100 to fix. This is a faulty design problem and I would like a better more reliable replacement. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Howver, had to call Sears to come work on it June 2018. If anyone starts a class action lawsuit pleas include me in that group!! I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. I bought most of my appliance from sears. Lost all of our food. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. For a new refrigerator every year, someone has to take responsibility!!!!! Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. This item should have been recalled. It is pretty bad when no one will work on them. The $2000 Kenmore fridge Died in the 19th month! I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). I have all the receipts. This 10 day wait was supposed to be and "expedited" appointment. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. Is there a recall on LG FC75LBNA refrigerator compressor. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Everything was defrosted. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. I had a repair tech come out and tell me it is the compressor. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it.
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