A neighbor may have picked it up, so it is worth asking around before you contact USPS. If the carrier cannot fit an item into a mailbox and decides the package should not be set outside of a house, they can and will retain the package and hold it for future delivery. conf. by go_mets Mon Feb 04, 2019 8:25 pm, Post I'm too frusrated right now. May 20, 2021; linda hunt commercials; nail salon in publix plaza near me . I have just checked using a delivered signed for parcel and the website is currently up and running. If it is regular parcel post, that is only tracked to the delivery centre, I believe. I don't want to accuse, but equally I am struggling to understand how a parcel directed to me was delivered 300 miles away, with someone signing as me and that too using a non-insured service despite the value. I'm not suggesting that the seller take the hit. You will receive the item as described above, and the cover you can see in the picture as is. Added further information here as it can help other buyers/ sellers avoid getting scammed. This tends to involve providing proof of the items value (a PayPal transaction record is one example of evidence) and a copy of the original shipping receipt. appeal this decision because I have a receipt of my return from the post receive. It also might be advisable to stop by the neighbours to see if they might have grabbed the package either by mistake or for safekeeping. I purchased an iPhone on ebay (as it was out of stock elsewhere). eBay is another place to look for open-box items, but you'll want to shop with care. Saturday-Sunday: Closed for Pick-Up Pick-Up Customers must provide their picture ID and order number to receive their order. I have had about half a dozen experiences in the past few years where that has happened. with an invoice of someone else's name Payment was taken from my bank nothing appears in PayPal or eBay USPS Says Delivered But No Package (What To Do). They may give you a reference number. In those instances the item arrived the next day. eBay cant confirm delivery without tracking so the funds will be held for 21 days. In some cases, if your neighbour received your mail by accident, they will bring it to you. by mega317 Sat Feb 02, 2019 1:20 pm, Post Otherwise, if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! However, another alternative to the refund is to send a replacement item, though sellers should check with the buyer first whether this is an appropriate solution. In another case it was delivered to another address (same house number but totally different street names) but they were able to retrieve it. As the tracking says delivered, you should win a dispute should she open one. It's PRINCIPAL, not PRINCIPLE. eBay Item Not Received but Says Delivered? Origin. 30-01-2014 limit. In addition, if the seller does not have any kind of tracking information, the resolution is the same. A person receives packages or parcels containing various sorts of items which were not ordered or requested by the recipient. 45 posts Page 1 of 1. There are CCTVs in every corner of the building.- I have been asking the serial number for the phone seller despatched, but they have been giving several reasons not to share it (parner forgot the written note in the mobile store, wife died, they don't want to help because I opened an ebay case, etc.). 48 ounces without filter change. I recently signed up for Amazon Prime. Could be a Compromised Account. You are in the control group. This signature is a placebo. - Seller sent something else such as a letter, the postie put it in my postbox and signed for it themselves (any parcel larger than 1cm thickness won't pass through the letterbox, so no way they can force in a boxed iphone). For a buyer, since opening mail that does not belong to you is illegal, all miss-delivered mails tend to be returned to the post office. But once a buyer sends an item not received request, sellers have 3 days to respond and resolve the issue with the buyer. I once had a hire car delivered to the wrong address, even though National Alamo were adamant they delivered it to my home. The USPS tracking number says delivered, but in reality the package is in a big bin down at the local post office. 30-01-2014 I exactly did that before posting here. by jrbdmb Mon Feb 04, 2019 12:41 pm, Post We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. Yet again, she's told me I need to do it. I read that it sometimes appears as delivered but can take an extra day so I waited. 1839-1866 O HALF DOLLAR Seated Liberty NGC SHIPWRECK - D5 $ 99. Thanks for your message. Another option would be to use a bit of heat to check if the flywheel comes off. by htdrag11 Mon Feb 04, 2019 1:24 pm, Post In addition, right before gearing up your detective skills to work, review the email correspondence you have received from eBay and PayPal to ensure the address is correct on both sites. Looking back I can't really believe this story: When I lived in an apartment I had a (rather important) package once "delivered" that I did not receive. Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . on I was returned my item but ebay closed my return request.I want to Not likely causing the seal problem. If they got tracking, provided you and eBay with tracking, and it is marked as delivered, that's it, case closed. . If your eBay buyer hasn't received their package yet, but the status says it's been delivered, they should track the package before taking further action. When a buyer opens an 'item not received' request, the first thing a seller should do is check the tracking information. USPS Package Tracking Not UpdatingWhats Wrong? 10:28 AM, Well, to put in a nice way, maybe her package is wherever her manners are, I mean, how very dare the OP did'nt make the postie bring it into the house on a velvet pillow whilst riding upon a virgin unicorn, on using the eBay app. Infact the concierge received signed for parcels for two other residents on the same day but none for me. If I had bought the phone from Curry's and the same thing happened, they would investigate it, not me. I can afford to pay the 8000, how do I increase my limit so this by htdrag11 Sat Feb 02, 2019 11:46 am, Post Could your business benefit from fast, flexible funding? Could your business benefit from fast, flexible funding? - Concierge have never stolen any parcels, the lady is very nice and keeps everyone's parcels locked away. In one case the carrier scanned it as delivered when he got to our street, but (probably in a rush) did not deliver it and it was back in the post office. If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost. No guarantees are made as to the accuracy of the information on this site or the appropriateness of any advice to your particular situation. - Checked on RM website, it is delivered somewhere in Durham, I live in Ashford, Kent. 10:11 AM. However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. As mentioned previously I bought an item got sent a different inferior You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. I tried to google this, but couldn't find anything. 05:22 PM. Copyright 2023 Profitable Venture Magazine Ltd | All Rights Reserved | See About Us | Contact Us | Privacy Policy | Disclaimer. However, if the sender requests this information, they will get a written confirmation of misdelivery." have never seen before. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. Privacy Policy. Also, why the seller always found new reasons not to share the serial number. The external trigger of the marlin 336 for sale has recently received the second recognition in stock among shooters as a design solution that provides greater security when handling weapons and. I would RING Paypal (after the tracking check) and ask to talk to a supervisor. They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. However, RM track and trace clearly shows the package was delivered to Durham Delivery Office and not your address, or any private address. This means that you have access to PayPal's own appeals procedure, and ultimately a right of appeal to the financial ombudsman. 01:37 AM, on Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? I placed an order on 16th july 2017 and paid an amount of 27499. on a half blank page . I am suspicious that the seller is fraudulent here. And we've had both FedEx and UPS parcels delivered to our house, but they weren't addressed to us. If not, you can look into reimbursement through PayPal or your credit card provider, which may offer such protections for their customers. 8000. I will now speak with ebay customer agent to ask them to look into tracking details so that they can refund me. EBay The seller told me she spoke with them and that I can do it. How To File a USPS Delivery Complaint in a Few Clicks. Maybe the recipient didn't have a broomstick handy crow.. https://www.perthnow.com.au/news/offbeat/australia-post-worker-throws-package-on-roof-offers-ruthles on 30-01-2014 Ask their neighbors or other residents whether they might have picked up the package by mistake, Visit the nearest USPS location and fill out a request form, File an online claim on the FedEx website, Contact FedEx customer support by calling, By going to the UPS Billing Center and selecting, Pick the courier responsible for the package, Answer a few simple questions and hit submit. - Such an expensive item was sent without special delivery or tracking (post office normally advise against it, as 'signed for' post only provides 50 compensation). You will be able to file a missing package claim within 60 days from the mailing date. Find It In Seconds! by ResearchMed Fri Feb 01, 2019 5:59 pm, Post With this information, you should be able to get a refund through Paypal. your items have been paid for, dispatched, or feedback left or received. Check the places where the courier might have left the parcel, such as their backyard, garage way, porch, etc. - Seller sent the item to themselves or their relatives and not to my address (no location tracking). I think this was FedEx--I called them, they confirmed delivery and maybe even talked to the driver? For sellers on eBay, one sure way to protect yourself is to use eBay or PayPal shipping labels. 2 quarts synthetic 5W-30. on In the same way, this is the easiest scenario to address. But do NOT do this until the eBay case is finally closed, as you are not allowed to have two open disputes at the same time - so one or both would be closed. 'Durham DO' is a delivery office and not the final destination so check with RM where the package has ended up. cannot send me item as is out of stock. Sellers cannot close cases. I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). by corysold Fri Feb 01, 2019 3:54 pm, Post Explain your side of the story and see if you can get the decision reversed. 90 minutes later package was brought to my front door my a different carrier who was handed it and told to bring it to me immediately. I should add that we now sign up for FedEx or UPS tracking. Please, could genuine, experienced sellers and buyers advise? What to Do as a Seller When EBay Item Says Delivered But Never Received Note that buyers have up to 30 days after the estimated delivery date of an item to report it missing on EBay. Shop with Afterpay on eligible items. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. Even in that case however, the UPS system will indicate the exact area where the shipment was left. It's amazing how items are misdelivered and someone does sign for them. 30-01-2014 You took an enormous risk buying an Item of that amount on here. by 8foot7 Fri Feb 01, 2019 3:56 pm, Post "In response to your claim, the seller has provided proof of shipment, indicating that the item was shipped to you. I went to collect my mail at 7:00 PM and I had mail but no fire stick. by alex11 Fri Feb 01, 2019 5:51 pm, Post I've put in the pointless Missing Mail claim on the USPS website and the Postman told me he'd "keep an eye out for it." Note that sometimes packages marked as delivered went to the right zip code but the wrong address. If a buyer opens a request, we'll send a message with all of the details to your registered email address - it'll be available in your Messages too. There, you will click on the Purchase history link on the left sidebar, locate the item in question, click See request details, followed by Ask eBay to step in. eBay will then review the case and respond within 48 hours. - tracking shows delivered Durham DO (and Durham is 300 miles away from my home). Got buying related questions? Even ebay customer care admited that my shipping number is not trackable so i sho. Press question mark to learn the rest of the keyboard shortcuts. 05:30 PM. 02:15 PM. Remove very annoying 2 step verification process. I recently opened a case for an item that I purchased and didn't I googled and found that people struggled to get this 'prrof of non-delivery'. anyway this should have been seller's responsibility, not buyer's. All RMAs are valid for 10 days. In this scenario, should the courier fail to locate and deliver your eBay package, it will be considered lost. This will automatically close the Ebay case but paypal are more likely to properly investigate. If the seller responds but doesnt have delivery confirmation, they can either issue a refund or offer a replacement item. 11:10 PM, Item marked as delivered but buyer says not received. This isn't abnormal. Copyright 1995-2023 eBay Inc. All Rights Reserved. If valid tracking information is showing that the item has been delivered to the intended destination within the correct time frame, as the seller you do not have to refund or otherwise resolve the situation with the buyer. Here's how to track the package, depending on the carrier service: Since there is no tracking info other than 'accepted at post office' and 'delivered' there are several possibilities -. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. I bid, I win, I pay - you deliver Message 2of 14 See Most Recent 1 Helpful Reply office.Today I look the tracking history and I noticed the item has not Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. In case you want to file a USPS insurance claim, we got you covered as well! How does ebay confirm delivery on items sent without tracking? While the majority of eBay packages tend to arrive at their intended destination, it is an unavoidable fact of life that some may not. by mariezzz Fri Feb 01, 2019 8:55 pm, Post Buy Marlin 336 . Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. And stays We had the same mailman for 25 years, now it's a different person every time I see them and they all remind me of Newman on Seinfeld. Experienced eBay sellers and buyers, helping other users with all things eBay. What are the most valuable 3 cent stamps?. on Thanks. 31-01-2014 Also note that drivers also sometimes leave packages in a hidden location (behind a bush, under a mat, or inside a rear screen door, for instance) to prevent theft.
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