There are also a couple of blogs that I follow including Transport Data and Transport Now. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. "I completed my Engineering degree in 2011 from University of Florida. ", "If I had to choose, I would rather be a dynamic leader. It's a better way to conduct such interview method. Also, what types of career growth opportunities would follow this position? Get started with your Free Employer Profile. Some of my favorite recent projects have included X, Y, and Z. I interviewed at Dnata in Feb 2023. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. "I feel that it is a vital approach to create alternative scenarios in all situations. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Are there particular types of situations that you find distracting? The ability to make . Fax:+971 4 3166144, dnata Cargo For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Amongst other general interview questions, I was tested on what do acronyms stand for. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. The process took 1 week. P.O Box 522, Flight Catering "In the past few years I was able to upgrade my education while still working full time. You can't always predict what they may say, and you also can't always predict how you might feel in response. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. ", "Stress is part of any demanding job, and I embrace it to the fullest. Very easy, nothing to hard. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Interviews for Top Jobs at Dnata. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I have been in the industry 7+ years. Interviewed through hireview app. message, please email This question can be a tough one because everyone wants to be liked and considered personable. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Caso continue recebendo esta mensagem, dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay I am proud of my 3.90 GPA. I applied through college or university. My example of performance improvement was what they needed to make some changes. I appreciate diversity in the workplace! To find out more about the cookies we use, see our Privacy Policy. "I have used a variety of team-based messaging applications. . Assure the interviewer that you see long-term career potential with Dnata. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. In a previous role, our inventory count was off. Our interview questions and answers do not represent any organization, school, or company on our site. I was asked did I google it? Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Onze Other times, we will mindfully move a job for last because we feel that it makes the most sense. What is a typical day like for you at dnata? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail When workloads increase, stress levels do too. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. The topics included energy efficiency and recycling.". I feel that this particular position would take my career exactly where it should be. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When factoring in bonuses and additional . ein Mensch und keine Maschine sind. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. "I do consider myself to be a creative individual. Talk to the interviewer about this specific task and what it meant to you. I interviewed at Dnata (Manchester, England) in Oct 2022. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. "I understand that your work environment is very collaborative. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Proficiency in spoken and written English. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. I would have participated more in external company events. Completing pre-boarding checking procedures before passengers and flight board planes. You have a few leadership opportunities posted online. 3 round of interview. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. With that said, I love to learn about new resources. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. You cannot change others, but there is always the option to upgrade yourself! Just yesterday I headed up the installation of a new software module. Free interview details posted anonymously by Dnata interview candidates. ", "That is a great question, and I appreciate that you consider continued education options for your employees. I submitted my application through email. Read more interview questions at dnata. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. 37 Dnata Customer Service Agent jobs. ", "I find myself getting along with most people at work. My dream would be to earn a leadership role with Dnata down the road.". Upvote 14. Be as diplomatic as possible by highlighting the pros of each. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. At this moment, if I could choose any course to take, I would pick XYZ. The process took 1 week. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Why do you specifically want to work for Dnata? Plan B is always ready to go.". Most companies in the transportation infrastructure industry need to be very cautious about who they hire. P.O Box 522, Vice President Commercial The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Are there any particular courses you recommend that I take?". People cannot deny the ways that you impact their life, regardless of how they feel about you.". Would you mind sharing with me your favorite source for transportation-related news?". Are there any courses you would recommend I take to round out my experience? ", "I am currently making $100,000 per year with two bonus opportunities. I couldnt complete the last two. Share with the interviewer which skills you value the most. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Are you able to be productive in any environment? I have multiple safety-related tickets including X, Y, and Z. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Dnata (Manchester, England) in Oct 2022. I will always be myself and keep my integrity first. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. naar Talk about your education experience and be sure to highlight any areas of excellence. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Generate a list of pending requests from DMIS to analyse advance work load profile. Dubai I interviewed at Dnata (Manila, Manila) in Nov 2022. Every new dnata employee, regardless of location or company, receives consistent training on their first day. Answered April 24, 2018 Answer See 3 answers Talk to the interviewer about your ability to create a variety of potential scenarios. enva un correo electrnico a Therefore, any date prior to 2019 might not be accurate. Followed by 2 technical ,1 managerial round. questo messaggio, invia un'email all'indirizzo Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . I see that you have operations management positions open. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. Take a few minutes to bring your resume to life for the interviewer. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. "Workplace health and safety are critical topics to me. {%selectedMarker.streetAddress%} Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. I was asked did I google it? In my current position, I have had zero accidents in 3 years. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Lack of benefits. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Everyone has something to offer using their unique qualities.". Our date tracking prior to 2019 was not accurately kept. It's always a great idea to have questions ready for the interviewer. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Downvote 4. Dubai Perhaps you earned individual awards, accolades, or scholarships. how do you handle your stress in a difficult time? Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. It's important to be able to professionally give and receive feedback.". This question challenges you to think about how you act as a leader in your daily life. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. The process took 4 weeks. First you will have an assessment test which is basically you need tackle the time limit. focused in Specialized Sales, Merchandising and Marketing Operations. With that said, I can certainly work in an unpredictable environment from time to time. ", "I have been meticulous when paving my career path. I was top of my class, and working full time. para informarnos de que tienes problemas. - How long has this role been vacant? I planned four social events per year, and the turnout was always wonderful. - What is your favorite part about working here? You have likely gained many valuable skills in your career. Ask me what a JSON or API is and I will tell you exactly what it is. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. message, contactez-nous l'adresse We should prepare about our self very well. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. This training includes topics on transportation management, government policy and workplace safety.". Mumbai Area, India. Through Indeed22 %. Questions were about math, eye sight, english Grammer and passages but very tricky. . I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. - Is there anything from my background and experience that I can clarify for you? ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! It is okay to brag a little bit when answering this question. ", "I have a balance of experience between public and private transportation. First, we get everyone off to a common start. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. We do this by creating interview questions that we think you might be asked. - collgues de tout type comme par tout. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Lamentamos This was disgusting behavior from an interviewer to question my integrity. I was asked what does JSON stand for and got the first two letters (what is this school)? Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Talk to the interviewer about a time when you have been able to stretch company resources. I applied online. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Aydanos a proteger Glassdoor verificando que eres una persona real. Here are some sample questions: - When would you like to have this position filled? Our team started to complete most of the tasks when it came to group projects. This interview question allows you to demonstrate your ability to be a self-starter. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". "I handle stress very well, and when you call my references, they will attest to this fact. Receiving feedback from a manager or supervisor can be tough. I was also processed for final interview. Self-motivated individual and strongly believes in teamwork. . envie um e-mail para My criminal record is clean as is my drivers' abstract. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. You must create your own answers, and be prepared for any interview question in any interview. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. In one instance, I had a new coworker who was having some troubles fitting in. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I link the questions down below. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Be the first to find this interview helpful, Its all about situation. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. "For the past four years I have been working with ABC, in the private sector. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. I applied online. Most frequently, I read Pavement Publications. Be sure to complete your answer by telling the interview what the outcome was. ", "I fully understand why a complete background check is required in this field of work. Please fill in the following fields with proper details. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Think about what bothered you about this person and how you were affected by their behavior. The you ill have a hirevue interview. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Get More Information About Our Dnata Interview Questions. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Often we will leave the tasks that we don't like for last in the act of procrastination. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. No matter which system you use I am sure that I can pick it up very quickly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Excellent time management skills combined with a superior knowledge of the customer service industry . They agreed and implemented my suggestion. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. We understand that discretion is one of the measures of excellence. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Report. "The bulk of my industry related education has been on the job training. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Questions were about math, eye sight, english Grammer and passages but very tricky. "We recently had a big project within our work center. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. ", "I would say that I have a demanding task or project, nearly every day. The process took 3 days. We do not have advertisements on our pages but we do try to make money through paid-memberships. I interviewed at Dnata in Feb 2023. I am happy to comply with any checks that you need to conduct.". I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Glassdoor users rated their interview experience at. Show that you are proud of yourself and your career accomplishments! This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. It didn't take much time before our manager noticed this particular individual was slacking. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. How do you react? Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Followed by 2 technical ,1 managerial round. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This was disgusting behavior from an interviewer to question my integrity. If hired at Dnata you can be assured that I would exceed your safety expectations. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. {%selectedMarker.addressRegion%} In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I would be delighted to work at Dnata. A potential employer will often base their offer on your current salary. Talk to the interviewer about your ability to control pressure in the workplace. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. I applied online. 2 + years experience in a Customer Service role. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Vocational or Diploma (12+2 or equivalent) desirable but not required. I was also processed for final interview. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. And lastly, do you have internal candidates who are also interviewing for this position?". Please enable Cookies and reload the page. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. dnata International Airport Operations Dubai Privacy Policy "I am always interested in learning more about this industry and the changes that are taking place. om ons te informeren over dit probleem. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. It felt great to accomplish so much and receive recognition for my dedication. I submitted my application through email. Nous sommes dsols pour la gne occasionne. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Followed by 2 technical ,1 managerial round. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. Ci Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I certainly enjoy the challenge!". Be sure to research the kind of environment offered in this position before the interview. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Close your answer by asking the interviewer if they would like to see you take a particular course.

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