Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Online applications are received immediately and are our preferred method of submission. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . (United States) What does insurance on concert tickets mean? The partial refund was completed early August 2020. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Because almost every single time I go through them, its a battle to obtain my ticket. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Fan Update. 1999-2023 PayPal, Inc. All rights reserved. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. If you have not received your tickets 3 days before your . (United Kingdom) You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. How do I get my . x, Footer.languageSelector.ja-jp.greeting Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Refund policies may vary depending on promoter, venue, state or local laws. We make no representations or warranties about the quality of your watching experience or your display. How do I get my AXS Premium tickets once I complete my purchase? Official Tickets and Your Source for Live Entertainment | AXS.com Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Ticket Insurance. I don't know why LiveNation pushes them, but it . TicketPlan cannot be held responsible if incorrect banking details are provided. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. 4 days ago. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). You may also be linked to a third-party site, which is not affiliated with our Service. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. We need you to provide specific evidence of illness or injury for the ticket holder affected. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. If the event is rescheduled, we'll advise what options are available to you. Only items purchased on the AXS official website can be returned for refund or exchange. By clicking Next, you agree to the AXS.com Terms and Conditions. Violation thereof is grounds for revocation, seizure or cancellation without refund. By using the Service, you agree to the Privacy Policy and Terms of Use. mail Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. It may take up to 30 days before we are able to review your claim. 5 minutes isn't long enough! Request ID: 7a29b9b3cc1be708. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. We will need these documents as part of the application process and cannot process a refund without them. How do I file a claim and get a refund if I have ticket insurance? We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. You are solely responsible for making a purchase, based on the information provided on our Service. You are viewing the PayPal Community Archives. Events may be postponed or canceled for a variety of reasons. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. I cannot access the Insurance company. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Dollars. We hope that you have a great time at the show. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Apply for a refund. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! AXS or the Client may send a summary of your purchase to the email address you provided to our Service. Besk vr hjlpsida fr mer hjlp och support. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. If buyers Payment Method provider does not remit payment, the transaction will be canceled. The truth is that paying for insurance to guard against this is a waste of money. SEARCH/NO EXPECTATION OF PRIVACY. In these cases, customer service will attempt to contact you, using the information we have on file. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. All photography, filming and other recordings of the event are PROHIBITED. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . If I have Allianz ticket insurance and miss an event, can I get a refund? If you have bought your tickets at the venue's box office? Are you looking for comprehensive cover for Covid cancellations? You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase.

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