If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. on 16-08-2022 When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Select Save to store your changes. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. >, BT Home Hub 5 - Information and troubleshooting guide. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. From the Hub Manager, click on Advanced Settings, then Wireless. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The BT Mini Hub doesn't support application sharing or port forwarding. A master socket is the main socket for the phone line in your home. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! >, How do I see which of my BT Hub's wireless bands my device is connected to? on We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Sorry not much help really. Distinguished Sage, never noticed http vs https. A steady blue light on the front of the Hub means everything's OK. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. 3. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. how do I find out what download speed I should be getting? This will open the Hub Manager, Enter the admin password. If you've still got problems, try our Broadband troubleshooter>. The default BT Smart Hub IP Address is: 192.168.1.254. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Enter your BT hub admin password. 15h14. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. From the Hub Manager, click on Advanced Settings, then Wireless. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. How do I connect my device to my BT Hub by Ethernet cable? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Are you having problems with BT Hub Manager? If youve lost that card, it should also be on a sticker on the base of the router. >, What is the Smart Wireless feature in my BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This means when you search for your Hub in the list of wireless names on your device you'll only see one. I am grateful for that thought, I have not used a microsoft browser for years! on Learn how your comment data is processed. 16h26. If you dont have a battery unit, unplug the modem. Click here for more about setting up Full Fibre yourself >. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. The master socket is the main socket for the phone line in your home. Go to the Smart Hub 1 guide. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). How do you access the BT Smart Hub Manager? On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. If you have it, unplug all your old broadband kit, including your old power plug. >, Where do I find the default admin password for my BT Hub? Choose BT Access Control from the options. It may be your browser causing the issue do check in its settings or in your Antivirus program. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. No, it really is that simple. Your Hub is ready when the light turns steady blue. It's also easy to see the Hub Manager across all devices. >, How do I turn wireless on and off on the BT Hub? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! on Have you tried Chrome or another browser. When your device connects, it automatically chooses the . Press the Power button on the Hub to turn it on. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. This takes a few minutes. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Unplug the battery pack from the power supply. How do I restrict the wireless devices that can connect to my Hub? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). And some questions nobody really wanted the answers to. Full Fibre customers wont use microfilters. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. With Band Steering on, the Hub steers your devices to the best wireless band for them. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Advanced settings WPS First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If you want to make any changes to the hub settings, you'll need the admin password. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Next, select the first device that you want to control and choose the days and times for which you want to set limits. Try connecting your device to the router with an ethernet cable instead of using wireless. If you do have a problem with the Wi-Fi, this may reveal what it is. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Security type >, How do I turn off BT Access Control for a device? Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). You dont want your neighbours taking advantage of the internet connection that youre paying for! Enter your email address to subscribe to this blog and receive notifications of new posts by email. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . This last screen permits me to then continue and arrive at the hub home page. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. 16h12. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Band Steering Then fill in the details for your Dynamic DNS service. You'll then be able to change these settings: Separate Bands. If you're still having trouble try our community forum. Here's how to set up a Hub 4 or Hub 5. How can I turn it on and off? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. >, How do I turn off BT Access Control for a device? Press 'Enter'. Unsurprisingly, we've called this gizmo Smart Scan. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Full Fibre customers wont use microfilters. Note: you'll need a Dynamic DNS service provider to use this feature. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. How do you turn off wifi? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Email Barry at barry@bigtechquestion.com. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. The Hub Manager is where you can change or view your Hubs settings. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Your Smart Hub automatically scans for the best wireless channel. Then follow these simple instructions: You will be asked to enter a password. 16-08-2022 BT hubs are the centrepiece of BT home broadband. First, you need to connect to the router's web management page, so that you can change the settings that you want. If it isn't blue, see connection troubleshooting below for help with connecting. Channels If you have it, unplug all your old broadband kit, including your old power plug. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. The light on the front will change colours while your Hub sets itself up. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. not the same as the wireless password. >, How do I see which of my BT Hub's wireless bands my device is connected to? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). To set up port forwarding, click a dropdown for your model of Hub. When searching for your Hub on your device, you'll have to select which band to connect to. Once youre logged in youll see a button for Advanced Settings. This site uses Akismet to reduce spam. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. You'll find it on the back of the Hub if you haven't updated it. Any thoughts on this would be welcome. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. The password should now be changed to something of your choice. They'll give you all the details you need. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You'll need your Hub's wireless network name and password. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. 16-08-2022 This table shows the main differences between them. Press the Rescan button to make it scan again. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? The video below shows you how to set up your BT Smart Hub. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. How do I set up port forwarding on my BT Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If this happens get in touch with us. Alternatively choose your Hub from the dropdown to find out how to connect. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Disconnect the red Ethernet cable that connects the modem to the Smart Hub. How do I create a Port Forwarding rule on my Smart Hub? They're on the back of your Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. None - anyone can connect to your wireless network without entering a password. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, How can I set up or change the admin password on my BT Hub? So my problem is nearly solved. By default, your Smart Hub will have this switched off. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. >, What is the Wireless mode feature on my BT Smart Hub? >, How can I set up or change the admin password on my BT Hub? Your hub is only accesible on your home LAN hence it is http and not https. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device This table shows the main differences between them. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. There are a few things to try here. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Instead the Smart Hub connects to the Openreach modem (or ONT). Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. It's also easy to see the Hub Manager across all devices. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? How can I set up or change the admin password on my BT Hub? 16-08-2022 We know its a clich but resetting works more often than youd think. (Make sure youre connected to your home network.). If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. It's not an extension socket. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn >. 15h07. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. >. Press the Power button on the back of the Hub to turn it on. Click on the title and picture of your Hub to see links to all our help. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Announcements, Guides & Community Updates. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. A master socket is the main socket for the phone line in your home. You'll need your Hub's wireless network name and password. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Then prompt your device to connect to the Hub. >, What is the Smart Wireless feature in my BT Hub? Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub?

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