Consider the following scenarios, which should help you route your query to the appropriate team: If you're a publisher and have a question from a customer, ask your customer to request support using the support links in theâ¯Azure portal. For public topics, authentication is not required. Organizations often choose Microsoft Dynamics 365 Business Central because it’s updated regularly with major and minor releases.
To help support agents troubleshoot your issue, consider attaching an HTTP Archive format (HAR) file to your support ticket. These updates provide customers with a business application that is up-to-date with new compliance, security, platform, and application functionality. HAR files may record sensitive data about your Partner Center account. The Get Help app in Windows 10 provides fast, free support for Microsoft products. The Help and support pane will appear from the right-hand side of the page. Do you have questions about getting started as a Microsoft commercial marketplace publisher? After youâve reproduced the issue, select HAR Export/Import > Save All As HAR. Go to the Advanced tab, then select Show Develop menu in menu bar.
Select Export HAR, marked with a downward-arrow icon, and save the file. It is the text shown above the. You gain a powerful sales channel that engages users, helps generate leads, and initiates conversations with new customers. The record icon will turn grey.
Or go to the Home page pane and select Help and support.
Partners who extend the Business Central experience for their customers with Microsoft AppSource apps or … Here's a list of support options for the commercial marketplace. To generate a HAR file using Mozilla Firefox: In the top right corner of the window, select the ellipsis icon, then Web Developer > Toggle Tools.
Fill in the form and all required fields to help speed up the resolution process.
Finding the right support team is important to ensure an appropriate and timely response. Commercial Marketplace program on Partner Center, Update an existing offer in the Commercial Marketplace, To select a different topic, select a different topic link under, Review the description for this issue, if available. In the upper menu on the right side of the page, select the Support icon. To review all of your open and closed tickets, go to Commercial Marketplace on the left navigation bar, and then select support. Open Get Help app Contact support in the browser instead.
To learn more, read Maintain AppSource Apps and Per-Tenant Extensions in Business Central Online. Enable the developer tools in Safari: select Safari > Preferences. In the upper menu on the right side of the page, select the Support icon. Microsoft is here to help you with products including Office, Windows, Surface, and more. Select the Network tab, then select Clear Network Items to remove existing logs. Select Record network log to start recording. To generate a HAR file using Microsoft Edge or Google Chrome: Go to the web page where youâre experiencing the issue. Option 1: Enter keywords such as: Marketplace, Azure app, SaaS offer, account management, lead management, deployment issue, payout, etc.
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