<0D> <0D> <000D> Only the labor to reinstall the meter, a new customer service inspection fee, the BPAT test if there was a backflow assembly there before, and the refundable membership fees could be charged to the new applicant at that previously served location. The ERUs would be equivalent to what would be used by typical single-family residences, if they were using the water. Some folks opt for wells of around 300 gallons per minute or less to use a fire truck or tanker instead of climbing an elevated tank to do the measuring twice. /CMapType 2 def <00> <00> <0000> hbbd``b`+A| "[@@ebX H0X "$k $BG HI (,HW *##6F0 w D/^&H A: This is commendable for a system member to agree to read all the meters for your system at no cost. Where is the middle ground here? endcmap "!#w~[^Mt__^7ea?VU> {9Vh*A!_Q~" [w|V}.f%z[o~di_Yzbb{[Xu]\*lq& If your system already has this language, then TRWA suggests that systems that have several multiple connection issues send out a letter informing all customers of pending changes or stepped up enforcement of existing policies. One note here about equipment costs to replace the assets being removed TCEQ explained this to include the price of a meter, tapping saddle, curb stops, meter box, service tubing and any parts which were purchased by the original applicant when the service was first installed. Many times, a customer has a shut off valve installed to the second residence that can be turned off for plumbing repairs or when inspections like these are to be conducted. A: The property owner may have a single master meter as long as the property is not divided or does not consist of separate tracts of land. Due to an expansion, the two split and are now serviced by the same meter. "General Plan" means the General Plan prepared by Developer as submitted to Unless a local governmental authority requires otherwise, or unless otherwise established, an ESFC is defined as 360 gallons per day for average water usage and 300 gpd for average wastewater return flow. However, TCEQs 2019 guidance on determining the number of connections served by public water systems defines active connection to include any connection that has the capacity to receive water, even if there is no customer currently receiving water service there. <8E> <8E> <017D> A licensed operator of a water system can calibrate their own master meters regardless of size or type by using the volumetric calibration method. startxref This can make it difficult for maintenance personnel to identify which line is leaking and increase maintenance expenses compared to a situation with a single meter and a single yard line. If your board would like for one of TRWAs staff to attend a meeting to do some rate training, please contact our office. 0000000015 00000 n %PDF-1.5 % When setting these new meters, it is important to remember that if the property is subdivided in the future, each meter should be on the property with the residence or structure to be served. Until Saturday there was a higher level called "very high-risk area where there is a variant of concern" but that category . This saves the systems from having to maintain multiple meters and make multiple service trips to disconnect and reconnect individual rental property meters, allows for a single water bill to be mailed, and saves the property owner money by not requiring them to maintain multiple lines across their property. <85> <85> <2026> Our system is more than 40 years old and there are about 20 properties that have more than one residence on a single meter. This can lead to lawsuits and fights between neighbors and family members, and often the utility ends up bearing the brunt of these clashes. <83> <83> <0192> Accordingly, at Section 24.169(a)(2) of the PUCs rules, the Commission unequivocally states that unless otherwise ordered by the commission, each utility shall provide, install, own and maintain all meters necessary for the measurement of water provided to its customers.. to TCEQ rules regarding elevated storage, the number of connections that are allocated to the tract will be four, because that allocation is determined on the number of meter connections. A: TCEQ rule 290.44(a)(4) explains the purpose of the rule stating: Each community public water system shall provide accurate metering devices at each residential, commercial or industrial service connection for the accumulation of water usage data. This ensures that the water system can document that customers are being billed properly. Is it ethical for us to charge a second equity buy-in fee for this meter if we already charged such a fee for their first meter? Q: I am going to change out our master meter at the well and replace it with a new one. Q: We have a convenience store and a chain restaurant using the same meter. If there is reason to believe a dangerous or hazardous condition exists, the corporation may conduct a customer service inspection (CSI) to verify the hazardous condition and may notify the local county health office. For water requirements, this includes consumptive uses, such as lawn Whatever the reason for requesting a second or third meter, they get irritated when they are denied the other meter (or told they will have to pay the cost of paralleling the line) while the person behind their property is enjoying a meter on their property. The system is not responsible for securing or requiring an easement for any service line from the meter to the ultimate customers home. Some systems opt to offer discounts to customers that have multiple connections or to waive impact or other front-end capital improvement fees. CMapName currentdict /CMap defineresource pop <9E> <9E> <017E> The actual cost of the meter and installation should be assessed as well. (x[u!WMt[~}}PNwAzJg"hK#6yot|L ` hp _Gy;:D'#DU!EN4~\6]W=WM0A >4#]a4aS'\!i SM0_h~6$DQ!k5MidcY8*#SB7(3 w!Nb%#{;%mO0ooWdy_Mo{@G6p~_Cum}mPk#]zK >0'|'{vWcH)uOO^ 6$*5?_~Ujq[~V.V^-W{vj^oKV]OW -(i0r#* +IB> <98> <98> <02DC> ESFCequivalent single-family connection. 0000001107 00000 n hb```m ea>O)~N7vy)20:sLr The defined area is depicted in Appendix 1. /Ordering (UCS) The member wants to know if a neighbor can hook up to the meter and if so, under what circumstances. Additionally, Texas Commission on Environmental Quality (TCEQ) rules require that all public water systems be designed with a minimum of 15 percent extra capacity. The Uniform Plumbing Code does not allow for booster pumps under this condition and TCEQ rule Section 290.44(d)(3) states that service connections that require booster pumps taking suction from the public water system lines must be equipped with automatic pressure cut-off devices so that the pumping units become inoperative at a suction pressure of less than 20 psi (thereby preventing a back siphonage condition). I am not aware of any legal or state regulations that would prohibit this, but I caution your board to look at every conceivable contingency and try to address them before agreeing to this free meter reading offer. <09> <0A> <0009> 1.1 Land Use Assumptions and Projected Population The BPSUD water system operates as 4 independent pressure planes, which requires that each pressure plane be analyzed as a stand-alone system. 0000006249 00000 n The two businesses had been in a partnership in the past under one roof. 0000000825 00000 n endstream endobj 340 0 obj <. Throughout my time at TRWA, I have seen too many systems that have allowed customers to dictate where they wanted their meters to be set. The NSF 60 standard is for chemicals used in a water system. The problem comes when that good person moves out and someone else purchases the front property and doesnt care for or even know the folks behind their property, and wants the customers service line and meter removed from their property. Therefore, removing the meter box completely could allow the utility to reduce its total number of connections for purposes of determining the systems necessary capacity. The elimination of external parts should reduce the need for re-reads due to malfunctions. lF3n~m/O]w@_}!.u5Iul,CeA"Wyac. 1 begincodespacerange Define Equivalent Single-Family Connection. <81> <81> <2022> 71 0 obj<>stream <84> <84> <201E> @0A2@p0@T!EQL& L Aa0w"[!-Si7qH>D The sample tariff allows the system to estimate a bill and notify the member of the estimate if meter access is hindered or denied. <98> <98> <02DC> X1'H`7g3a*|f{h00eiF` BVb`+c0 z^ The capacity is being used either way, and these new meters and customers are utilizing their share of the systems resources. 363 0 obj A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. How do you protect the integrity of the system when you do not know the background or intent of the person performing the volunteer work? R02 - Single Family House (larger than 5/8 " meter). 0000003802 00000 n w;A`@3YceL 0a0DD8T#_ _~qd"D|%U0 a`q]HEWls!G29h4 For Tract 2, the engineer assumed 24 equivalent single family connections, and a meter connection count will be four. s)Q0tWN In order to correct the issue, the system must first have supporting language in its tariff. <90> <90> <2022> The CSI inspector should make a note on the CSI form stating that the well has been completely disconnected from all the potable water lines serving the dwelling units. <98> <98> <02DC> We want to be fair, but we also want be responsible. Our service agreement states that we only allow one dwelling per connection. Can you help me out with this? <20> <7E> <0020> If your 1.5 inch line is already overloaded, then the WSC is responsible for paying for the difference in costs from a two inch line to serve the single applicant to the 6 inch line your engineers say is required to install. CMapName currentdict /CMap defineresource pop Finally, it is also important to be clear with the applicant regarding how the drought contingency and water rationing requirements apply to the irrigation meter. This can be as little as one foot or several feet of water added to the tank. The best way to verify whether a customer has a prohibited second connection is by performing a new customer service inspection (CSI). Well get someone to demonstrate the rate template weve designed and provided to systems across the state. Single family Non-Residential Flow (gpd) # Users 2. 0 69 12 A: This is definitely not a new question - many systems have faced this situation over the years. Since the two businesses have separated and are no longer on the same property, then the convenience store is diverting water to another property, which constitutes an illegal connection or transfer of water from one property to another. Hopefully this will help address the customers concerns. Q: A current member of our WSC has asked for a second meter on their property. <91> <92> <2018> Therefore, existing customers have been paying for extra capacity for many years and these new customers are being asked to provide a portion of the cost associated with the capacity they will be using. The normal straight run of pipe prior to the meter is five times the diameter of the pipe. <8F> <8F> <2022> :RA%_Xo($N4jKA$iH~5]_]_W_4_'MAzcbhS Gj,+ NPt%TJMvM'B!41F"#4_M}:C?o_o_Z__^_,bD-CF`s;7Qfdcq12FnfhPM4w*`Rthj7v>N2nAqNtF?ON~kEWTB}WLO'?~_Kjjv?ijpU5l%.^=8I>5jtLd%-A^XABL4"?DDDD~~/a?i{`TG{`_+IW21 ffy./HZU"L3FRCa;5.Z qa?C$;VY!v +rxO%}^F'dvwtkV~JW_k#Nq|o|!mm+DcWS62q}9jQi|:{MT'^K{Ul%kr#x~jBXDvK{!ZoI";NaZa4?AWuAR#kM4Nh0Ai#'A"""!D~" }~},Tv;R*2@YDxw4& f0OeqXYDtc/DCXt(P 4(A|;Z The inspector may also require the customer to demonstrate or show how water pipes at the secondary home are independent of the piping serving the customers primary residence. Q: Our system is replacing all of our meters. <0D> <0D> <000D> The rules go on to state that once a system begins to use some of that extra capacity, they need to begin designing specific improvements which will replace this used capacity. We would like to have the chain restaurant apply for and install a meter since the convenience store has a meter and active account. Written comments about an AO should be sent to the enforcement coordinator designated for each AO at the commission's central office at P.O. A4INih9'uC0\!a;OKx[TJ2 7Kie endstream endobj 77 0 obj<>/BaseFont/Courier/FirstChar 0/LastChar 255/Subtype/Type1/ToUnicode 78 0 R/Widths[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600 600]>> endobj 78 0 obj<>stream Again, this is an insurance issue to address with your insurance carrier. These previously existing meter locations had already paid for or been granted capacity from the water main, and therefore they should not be required to pay for system upgrades. The capacity requirement is driven, in part, by the maximum potential amount of water that could be pushed through that meter on a peak day. Climb the tank and use a steel measuring tape to measure the height of water in the tank to the manway. Prior to initial connection of any Customer other than a single-family residential Customer, the District's Engineer shall calculate . The corporation will disconnect without notice if the member refuses to allow access for the purpose of confirming the existence of such condition and/or removing the dangerous or hazardous condition (30 TAC 290.46(i) and 290.46(j)). In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. You should review this situation with your engineers. <85> <85> <2026> If the main water line(s) are near the public roads, then the system may offer to move the meter down to the road. <9D> <9D> <2022> Each systems board will make the final decision on base rates, as well as usage rates and fees. ~0r; 0000001388 00000 n PUC rules also support the tariff stating that customers/members of a WSC are only qualified to receive service when theyve complied with the written provisions included in the WSCs tariff. A: In the TRWA Sample Tariff, as well as in the USDA-RD Service Application and Agreement Form, it states that a meter shall be installed on a property to serve that single property and water cannot be diverted to another property. This includes design, review and approval of all plans and all on-site and off-site service facilities by the corporations engineer and compliance with any applicable municipal or other governmental codes and specifications. I have also seen frustration when the front property owner requests a second meter from the system and the line is at capacity. Leakage 8. The District currently encompasses 767 acres and is located wholly within the extraterritorial jurisdiction of the City of Houston, Texas (the "City") and is located within Katy Independent School District. Q. fA=~0xO}wASICHzKnp[o First, youll want to look at what your tariff and non-standard service agreement state as far as requirements for service and what you have agreed to provide. Installing multiple meters on a single undivided property with a line running across the property could lead to easement issues in the future. HT I am not aware of any cost of service appeals dealing with this issue specifically, but systems should be aware that the PUCT might side with the customer if someone complains about being charged new fees to obtain service at a location where service previously existed. Most of these systems have had positive comments about the dependability of these newer types of meters, and some reported only a 5 percent re-read when the meters were originally installed (this percentage typically went down as they got the bugs worked out). There may be limitations that prevent using the meter when there is an outside water ban or other drought measures are in place. <9A> <9A> <0161> We think this might turn into a public relations problem. 67.016(d) provides that a corporation may make water or sewer service conditional on ownership of the real estate designated to receive service and from which the membership or other right of participation arises. Subsection (e) authorizes a corporation to cancel a persons membership if he fails to meet a condition of service prescribed by the corporation. xref Problems also come about if a leak occurs by some accident or digging operation by the front property owner and the back property owner wants them to pay for damages, or have the system discount their water bill because they didnt know they had a leak. It is not cost effective for us to run a six inch line extension just to supply water to one new house. both the commission's central office, located at 12100 Park 35 Circle, Building C, 1st Floor, Austin, Texas 78753, (512) 239-2545 and at the applicable regional office listed as follows. 0000000536 00000 n or ESFC- shall mean the amount of capacity allocated to a commercial customer expressed in terms of the amount of capacity used by a single-family residence, as determined by the volume and type of wastewater discharge. This allows the water to straighten out and have less turbulence, thereby allowing the meter to register as accurately as possible.

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