Customer Service Skills for Medical Intake Specialists, The Client Intake Specialist for a California Law Firm. Overall, they're responsible for supporting lawyers and making their job easier by handling administrative tasks. Start a free Workable trial and post your ad on the most popular Intake Specialist Job Responsibilities and Duties: Having conversations with people to learn about their personal histories and to assess their physical and emotional health Directing them to the appropriate service, institution, or office using the data gathered Getting essential contact details Arranging meetings and timetables Are you a highly-organized professional that wants to work remotely? The Legal Intake Specialist is the initial point of contact for all potential new clients seeking assistance with Veterans' Benefits and ERISA & Insurance matters. Skills Education The intake specialist meets with new or prospective clients, asks a series of questions for the purpose of compiling data, and then uses this data to determine the best next course of action for that client. Performance is about more than just metrics at LIPits about expressing legendary empathy for our clients callers. Wendy runs an employment agency with her husband, Ian, in Rochester, New York. A legal intake specialist is hired by law firms to find new clients. new offer (21/02/2023) job description. Next, weve got ourMedical Coder Job Description, ourMedical Biller Job Description, ourMedical Director Job Description, and the most commonMedical Receptionist Interview Questions, including the BestCompanies That Hire For Medical Coding Jobsand the BestCompanies That Hire For Medical Billing Jobs. Organization: Legal intake specialists often work in fast-paced environments, so its important for them to maintain organization in their work spaces. Maintaining precise records of all client interactions is also crucial, as you will need to update databases regularly to ensure the accuracy and accessibility of information. Attention to detail: Legal intake specialists must have excellent attention to detail to ensure they gather all the necessary information from clients. Youll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. Review our staffing solutions, browse our award-winning Staffing Corner blog, or call today. If you are looking for a fulfilling career where you can make a difference in peoples lives, we encourage you to apply for this position. The legal industry is changing rapidly as more and more businesses turn to legal tech solutions to help them manage their legal needs. In working this position a candidate will expand their skills and experience by supporting customers and performing simple bookkeeping tasks. Malone Law Office Atlanta , GA Intake Specialist Sep 2015Present Temporary contract position: Vet medical malpractice and personal injury calls from potential clients, attorneys, and physicians. An intake specialist is the first person to greet customers or patients, directing them where they need to go. Have you ever worked with a client who refused to accept assistance or services? They are the front line of client service, and they must exercise top-notch communication and organizational skills to do their job effectively. Ultimately, you will work directly with patients to gather their information and process them before they meet with a Doctor or medical professional in our facility. Legal intake specialists need the following skills in order to be successful: Communication: Legal intake specialists communicate with a variety of people, including clients, other employees and supervisors. Position: Legal Intake Specialist - DIRECT HIRE! Legal intake specialists have a wide range of responsibilities, which can include: Legal salaries vary depending on their level of education, years of experience, and the type of law they specialize in. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. Most states require that you graduate from an accredited law school and pass the bar exam. View the job description, responsibilities and qualifications for this position. Client intake in law firms is the process of getting personal information for new clients. The legal intake specialist will be the first point of contact for our clients, and therefore must be professional, courteous, and knowledgeable about our firm and the services we provide. - Miami City. This site is protected by reCAPTCHA and the Google, Law Office of Polly Tatum / Mediation Advantage Services, Legal / Administrative Assistant Needed Immediately for Growing Law Firm. The Intake Specialist is usually the first to contact the patient. A legal intake specialist is a person who gathers information from new and prospective clients for law firms. Use this Intake Specialist job description to advertise your vacancies and find qualified candidates. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Legal and ethical compliance is an essential duty of each employee. They can do an assessment and direct them to the right person to assist them. Research salary, company info, career paths, and top skills for Legal Intake Specialist The food must be delicious, the cocktails and wine must be a perfect match, and the decor needs to impress without being over the top. They must also be able to deal with difficult clients and handle sensitive information with discretion. support to our administrative staff and other projects on behalf of the agency. I am writing in regards to the open position for an Intake Specialist at your company. Customer service is becoming a more important focus for many businesses, including those in the legal field. A consumer advocacy law firm in Santa Monica is looking for a Legal Intake Specialist to join its growing team. Obtains pertinent information from new clients by asking them to complete surveys or interviews courteously and professionally. Our Intake Specialists are the face and voice of Kaufman & Lynd. Daily activities of an Intake Coordinator are managing intake processes, adhering to legal requirements, completing reports, maintaining databases, reporting to supervisors, liaising with patient families, collecting patient information, answering to patient inquiries, taking part to team meetings, and collaborating with internal staff. We are looking for a Client Intake and Sales Specialist to provide our clients and people that contact us with the ultimate customer service experience. A legal career can be rewarding in many ways. Legal intake specialists commonly use a variety of techniques to obtain this information, including interviews, questionnaires, surveys, and other methods. Conduct initial client interviews. Legal Intake Specialist Job Opportunities | Legal Intake Professionals If you're interested in becoming a legal intake receptionist, please fill out this job application to become a legal intake specialist and join the LIP team. Licensed Masters Mental Health Professional Adult Intake Specialist. They are responsible for managing the processes of new clients and evaluating incoming claims and potential clients both on the phone and in person. A law firm is looking for a legal intake specialist. Post this job for free This includes tasks such as document review, contract analysis, and case management. Break your client intake process into stages, such as not yet contacted, needs follow-up, or take form pending, for a clear picture of which clients you need to take action on. Conversely, entry-level intake specialists may earn as little as $24,000 per year. An Intake Specialist will have a variety of duties depending on where they work, but they typically focus on greeting patients, answering phone calls and completing administrative tasks throughout the day. Applies analytical thinking and knowledge of data analysis tools and methodologies. Legal Intake Specialist - Now Hiring Today Full-time, Part-time Dallas, TX 75263 Apply Now Similar jobs in Dallas, TX Legal Aid of NorthWest Texas Intake Specialist - Hybrid Remote Est. Post this job for free Including the ability to learn new programs easily, Multitasking skills and the ability to work well under pressure, Self-motivated, self-disciplined, and able to work with little supervision, Ability to work in a fast-paced environment, Ability to work in a confidential environment always maintaining client confidentiality, Has a professional manner and high energy level, exhibits a positive attitude, Accepts new ideas and challenges and is highly motivated, Ability to work well with others as a team, Ability to work remotely from home as needed per business needs (see remote requirements), Provides general/routine administrative and office support that includes a broad range of duties, Focuses on completing work effectively, efficiently, and in a timely fashion, Understands how the assigned and/or routine tasks integrate with others in the team, Impacts the efficiency and accuracy of own work and begins to impact the work of others. Our law firm is expanding and needs the help of a legal intake specialist to take our client relations to the next level and manage our growing caseload. They must be able to effectively communicate with people from all walks of life, regardless of their background or education level. Reach 80+ million unique, diverse U.S. job seekers annually by posting your jobs through their talent acquisition channels. The process of getting new clients to fill out an intake form is only part of the process of getting new clients. Update computer based records and create new data on excel spreadsheets daily; utilizing Microsoft suite 2011. Well provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. A legal intake specialist receives and qualifies new and prospective clients for law firms. They must also pay attention to detail since they enter patient information before their scheduled appointment. Do you have experience working with individuals from diverse backgrounds? Your responsibilities will include conducting initial screenings to determine whether clients meet eligibility requirements for services and gathering all necessary information from them to complete the intake form. Provide administrative support to higher authorities, meeting deadlines and regular procedures. This may include developing skills in data mining or programming. Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues. If you are an RN, you can expect a higher salary. Organizations should take their time when considering applicants and thoroughly evaluate each candidates qualifications and experience against their organizations needs. Legal Intake Specialist - Now Hiring Today Est. During the client intake process, show that you are listening to your future clients and that you are also making the process as simple as possible for them. Many factors go into creating a strong resume. Most intake specialist positions require only a high school diploma or GED, but a Bachelors degree in behavioral science, data management or a similar field is often preferred. Microsoft Suite 2011 (Word, Excel, powerpoint, and outlook). They have asked us to help them find a new intake specialist to join the team. However, a bachelors degree in a field such as health or social services helps understand the needs of diverse client populations and having a working knowledge of any applicable healthcare regulations. A legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys, and collect paperwork, and may also work with marketing to support outbound lead generation initiatives. They record the client's history and why they are seeking legal services. Ready to be part of a fast-growing community. An Intake Specialist will work directly with Doctors to ensure patient records and medical histories are accurate before the scheduled appointment. If you have a passion for helping people and possess excellent organizational skills, we encourage you to apply for this position. (Full Guide), Business Development Manager Job Description, Restaurant General Manager Job Description, Inside Sales Representative Job Description, Customer Service Representative Job Description, Call Center Representative Job Description. Here are the two we recommend for an intake specialist opening: CareerBuilder has been a trusted source for hiring since 1995. $13.88 - $19.09 Full-time, Part-time Dallas, TX 75215 Urgently Hiring Apply Now Legal Aid of NorthWest Texas Intake Supervisor - Hybrid Remote Est. JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an Intake Specialist to work on our fast-growing team. This job requires a variety of skills and abilities, ranging from administrative tasks to dealing with customer inquiries. Please fill out the entire application to the best of your ability. As an . It is also an unbillable one. As an intake specialist, you will be responsible for conducting initial screenings, collecting necessary information from clients, assessing their needs, and referring them to appropriate programs or services. She loves nothing more than hosting a good dinner party and spends weeks intricately planning her next 'event.' Browse zengigscomprehensive listof job openingsand apply online. Build the initial client relationship and confidence in our firm with every prospective client interaction, Take 150 200 calls per day in a professional inbound/outbound call center environment, Be expected to meet occupancy and adherence goals, Be expected to maintain a minimum call quality score of 90%, Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained, Solve problems and maintain confidentiality, Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system, Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately, High School Diploma; Degree preferred; or equivalent combination, Call center and customer service experience, Excellent telephone, communication, and active listening skills, Ability to meet performance standards whether in the office or working remotely from home, Knowledge of computer technology and the Internet (MS Office, Outlook). The client intake process can be very time consuming for solo and small firm attorneys. Would you be able to describe your experience working with individuals who may be in crisis or have complex needs? The Intake Specialist must have the ability to turn. They must be able to convey information clearly and concisely to ensure everyone understands the message. Your email address will not be published. Though wages for this position may vary depending on their location and responsibilities, this particular salary amount is a standard figure that most in this profession can expect to receive as compensation. The average U.S. salary for an Intake Specialist is: As the Intake Specialist, you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. Job Title: Intake Specialist Example 1. Travel: This template attracts 30% more quality candidates at 1/10 of the average cost per hire. As far as exposure is concerned, this option can be as good as some job boards when you have a large enough following across various platforms, like LinkedIn, Instagram, Facebook, TikTok, and Twitter. Possesses the ability to adjust to constantly changing workloads. They may work directly with clients or they may interact with other professionals in the legal system to gather information about cases and individuals. All leads are opt-in or inbound calls, and we work with some of the most well known attorneys in the nation. To apply for this position, please submit your resume and cover letter detailing your experience working as an intake specialist. An intake specialist is the perfect entry-level administrative job. Meet with pre-screened sales prospects to inform them how we can solve their problems and to determine if they are a good fit for us. The Housing Intake Specialist will be based out of Legal Aid's main NW office but may also work in its community office in SE Washington, D.C. Legal Aid has a hybrid work schedule. If you are a natural at sales, have previous personal injury intake experience and are hungry to perform and grow, please apply below. The successful applicant should be organized, outgoing and comfortable working with the public. Duties and responsibilities include performing telephone and walk-in intakes with prospective clients, attending staff meetings, preparing correspondence, and providing backup support to our administrative staff and other projects on behalf of the agency. The intake specialist is the central point of contact for all new walk-in clients and most returning clients to the IRC. Analytical Legal Intake Specialist adept in legal research and documentation. We source, screen, recruit, and deliver only the most qualified candidate(s), saving you significant time and effort throughout the hiring process while you remain focused on your core business. Job Description: As an intake specialist, you will be responsible for facilitating the intake process of new clients, patients, or customers. The ideal candidate is someone who is enthusiastic about helping people and has exceptional communication skills. Legal Assistant job description A Legal Assistant is a professional who conducts legal research, drafts documents, emails, and signatures for lawyers when they're unable to. This program looks for specific terms related to the job, like "document review" or "evidence" in order to determine whether your skills are a match. This role is expected to be in the courthouse in-person. Work with the DMDL team to assure the highest level of client service is being provided Handle high volume of daily calls with clients, prospective clients and Attorney's. A legal intake specialist, also known as a "claims intake specialist," gathers information from new and prospective clients for law firms. Source, attract and hire top talent with the worlds leading recruiting software. They record the client's history and why they are seeking legal services. Find a job. It is important for intake specialists to have strong communication and organizational skills to succeed in this position. The Intake Specialist's main goal is to place calls to new and existing patients. View the job description, responsibilities and qualifications for this position. Easy Apply 30d+ Detailed documentation of intake calls. There are many different types of law firms, each with its own culture and specialty areas. Here is everything you need to know about creating a strong client intake process for your law firm, including an overview of the client intake stages, some best practices, and thoughts around online and automated client intake processes. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Additionally, if you have Plaintiff Personal Injury experience, and are looking for that next step in your career, this position is perfect for you! When reviewing the job description, I was excited to see how<br>well my experience aligns with your company's needs and position requirements. Customer service: Customer service skills can help you interact with clients and customers in a professional and friendly manner. Understanding your needs and ensuring the right candidate for the position is the key to our success. Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes. The ideal person for the job. In this role, you will be in charge of intaking incoming cases, distributing incoming mail, answering phones, assisting . Developed a working relationship withvendors, MTA officials with confidentiality intact. Complete all admissions paperwork and enter it digitally, Verify medical insurance coverage and benefits for each patient, Schedule appointments for consultations, tests and procedures, Address any patient complaints or concerns, Perform clerical work such as filing, copying and faxing. A legal intake specialist serves as the first point of contact for prospective clients and contributes greatly to their first impressions of your firm. Kaiser - Davis. Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases. Through CareerBuilder, you can engage candidates and drive them into your sourcing pipeline. Hire better with the best hiring how-to articles in the industry. Information is subject to verification. Legal Intake Specialist Job Duties Legal intake specialists have a wide range of responsibilities, which can include: Interviewing clients to determine their legal needs, collecting pertinent information about their cases, and establishing rapport with them Our recruiter will reach out to you within 72 hours if it looks like there may be a great fit. An intake specialist is an important figure in many organizations. Candidates who are applying in a medical field should have some sort of licensure within that field, whether in nursing or psychiatry. Calendaring of appointments, meetings, and phone calls with prospective clients. Legal Intake Specialist. Intake specialist salaries vary by experience, industry, organization size, and geography. Medical history, criminal history, event reports and investigation findings may be included. In addition, demand for legal intake specialists is projected to increase as law firms expand their operations and hire more support staff. We look forward to hearing from you! They are primarily responsible for taking care of administrative duties for their organization. A good client intake process should be easy for your client, efficient for your staff, and have a personal touch that shows you care. The Role of Language in Legal Practice Core skills are required for most of the legal positions. Intake specialists ask a variety of questions to obtain the patient's medical history, physical and mental state, special requirements and needs. Strong written and verbal communication skills are also key to success; Intake Specialists must be prepared to discuss treatment plans and intake forms with clients clearly and concisely. Ensures that all admission forms are properly signed and filed. 130 S. Orange Ave, Suite 204Orlando, FL 32801 407.872.1521. Mailing of legal and confidential documents to clients via FEDEX and USPS ensuring safety measures are performed. Legal Intake Specialist Los Angeles, CA $20.00 - $25.00 Per Hour (Employer est.) The intake specialist job description requires an individual who is able to pay very close attention to detail and get required information from clients and customers. If you arent sure which path is best,schedule a discoverycall today with our seasoned recruiting professionals. Research salary, company info, career paths, and top skills for Intake Specialist/Legal Assistant