Speed Sensor error - Motor consumes but Speed not received from sensor. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. We have looked at the chart of errors on this site. Yes, by default each motor map is set to 100%. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. If I could do it on a network switch running internet traffic I can do it on an electric bike. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Set to 100% on each level as a base. Read her story here. 0000001285 00000 n Clicking on the stopwatch icon opens up the activities section of the app. However, if it flashes white then the motor will not provide any additional assistance. I need to update this post. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. First of all make sure that your battery is fully charged and has enough voltage. This unit has 3 distinct buttons that are used to control the motor system. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Select the Pulsometer option and follow the instructions. Turn compatible lights on/off (if fitted). Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. If the system locks, please restart the eBike System. Bosch HMI & Drive Unit Manual. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. The app raises interaction between bike and rider to a new level. Check your battery voltage. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Common ebike errors may include: 1. Underneath that is an explanation of each app feature and how to access them. Have connections and connections checked. An optional range extender is also available which can be charged away from the bike. Check charge point and charger. Start Activity tracks and logs your riding data similar to Strava. Restart the system. Improper connection between the display and controller-. This service is subscription-based and requires renewal annually. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Swipe right to left to switch between speed and map display. Excessive temperature during use. Continue charging. Do I need to/ Can I remove the battery to charge? For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Can anyone help me please Is this a faulty control box by chance. Learn more at Call2Recycle. This thing prevents the battery from working effectively. Unplug brake pads, and to check each brake, restart the bike. David is the owner and the main Author of this site Electricalwheel. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. 0000000016 00000 n Or you could select the Custom option and set each assistance level to exactly how you prefer it. The motor is a pedal-assist system (pedelec), a sensor detects the pedalling rhythm and provides assistance based on the assistance level selected. So, lets find out the common errors and their codes. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Check the motor wire connection. If you need advice on compatible belts please contact us. Current supplied by the Battery Pack is too high. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Avoid large power demands while this error is active to prevent deterioration. Check each component on the ebike separately, make sure they do not have loose connections and/or damaged wires. I have had a error code that shows itself on my ebikemotion app while riding. Please install the specific Battery Pack for your eBike System. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. sedavis@fairpoint.net or tel: 850-838-4742 Temperature too low during use. Every error code defines different issues with the bike. Excessive charging temperature. Error in the communication with the Remote control. 0000029939 00000 n I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Park City, UT 84060 Its the power supply error of the electric bike. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Motor cable is not connected. And Error code 07 does not always indicate a hub motor problem. To fix treadmill problems associated with slippage, align and tighten the running belt. I got the same problem. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Did we choose a hub-mounted motor or a bottom bracket drive motor? Here is the issue: after the ride I review my activity but I don't see any error message. I am delighted with the machine super fit. I havent ridden it at all so is there a faulty sensor in the hub? If the problem persists, contact your eBike dealer. If the problem persists, contact your eBike dealer. If error code remains, test with new motor core and controller error. The X35 motor system is light, powerful yet extremely compact. Both have their advantages and disadvantages. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Got a new Ribble e-bike and want more assistance with how exactly it works. What should I do if my treadmill is slipping? Also, due to bad or cheap cables, this issue can happen. Do I need to pedal to ride this bike? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Scott Sports. I went the "suggested way" and am waiting for a new charger. Or did you get the firmware update? Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. This invaluable tool raises the interaction between bike and rider to a whole new level. If the error persists go to the official service, Access the Dealer App and connect the bicycle. The colour of the flash indicates the assistance level currently selected. Short curcuit at power output. MonFri: 9am7pm Have you any clue what a 68h code might be? How electricity flow in an electric bike works. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Replacing the controller may solve the issue. It occurs when both batteries are fully charged. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Saturday: 9am6pm Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. If the system locks, reduce the demand and restart the bike. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. These errors may affect the electrical system of the bike. Then, of course, you have to consider how the battery is mounted. Consider replacing the torque sensor, controller, or drive shaft. Here is the issue: after the ride I review my activity but I don't see any error message. Sunday: Closed, 1352 White Pine Canyon Rd How do I charge the battery? <]/Prev 778070>> Sunday: Closed. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. We've received plenty of questions regarding app setup and features. I know exactly what the problem is and, more importantly, the fix. Please contact your eBike Dealer to activate it. Error code 10 indicates that hall sensor connector is not connected properly. Connect the bicycle to the Dealer APP and check the battery temperature. Regards, Because generally, error codes indicated that there is something wrong with the bike. 0000010726 00000 n It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. It may not display this or other websites correctly. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. This is a very important project for a big grade and he needs expert help. Check the motor and peddling sensor cables. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. Interested in a Bike with an Ebikemotion Drivetrain? The throttle may get damaged, so inspect the throttle cable. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. 204. It happens when the motor cable is disconnected. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. False battery polarization. Think of it as a built-in Google Maps. Error Database System full. If the problem persists, contact your eBike dealer. If this method does not work, unplug the throttle from your kit and get a new one.

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