Don't get me wrong. What forms of ID are required for minors traveling on Royal Health and safety protocols, guest conduct rules, and regional travel restrictions . Its your fault for not understanding how a new ship operates" etc. Glad it worked out for you. The ship is high tech and a lot of the systems did not work well. Previously, Mr. Thompson served as President and Chief Operating Officer of McDonalds Corporation from 2010 to 2012 and President of McDonalds USA from 2006 to 2010. Get 5 free searches. If I test positive for COVID-19 right before my cruise, at Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. do I cancel? Like, share & subscribe to Royal Caribbean Cruises on YouTube at. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Royal Caribbean Cruises Customer Service. WpgCruise, good question. He currently serves on the board of directors of American Express. By Terre, December 31, 2017 in Royal Caribbean International. Sign up to receive information about our special offers and deals. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Furthermore, Mr. Bayley emphasized crew not to click the links, and that all information will be shared via the Royal Caribbean employee portal. Chief Financial Officer, Royal Caribbean Group. cruise ship (Non-U.S. Citizens)? Youll also connect with other readers who want to make the world a better place. Mr. Howe served as U.S. Chairman and Managing Partner and Americas Area Managing Partner of Ernst & Young (EY) and was a member of EYs Global Executive Board from 2006 until his retirement in 2018. Cruisers' Choice Awards! E-mail enquiry@royalcaribbean.com.hk Suite 2001, 20/F, Tower 1, The Gateway, Harbour City, Tsim Sha Tsui, Hong Kong Australia office Tel: 1-800-754-500/ Fax: 61 (2) 432 20326 (Mon-Fri: 9:00AM-6:00PM) Pre-Cruise Inquiries cruiseadmin.au@rcclapac.com Post-Cruise Comments and Questions customerservices.au@rcclapac.com So Paulo office What Can I order multiple drinks at a time with Royal Many of the Quantum management team had come from Celebrity where they do not do the same for Inaugural cruises as Royal Caribbean used to do. Each successive class of ships is an architectural marvel and pushes the envelope of what is possible on a cruise ship. Dont press any key when prompted. She also actively lends her expertise to numerous international and regional nonprofit organization boards including Best Buddies Global Board of Directors, United Way of Broward County and Nova Southeastern University, Broward Center of Innovation. Press 0. Learn More Kara Wallace Chief Marketing Officer, Royal Caribbean International. MICHAEL BAYLEY President and Chief Executive Officer, Royal Caribbean International. with me on my cruise to satisfy any additional entry or CC Help Jenn You still had to wait and meals took ridiculously long at times. 10:00AM-4:00PM), (Mon-Fri: 8:00AM-7:00PM / Sat: 9:00AM-5:00PM / Sun: rebook? Caribbean's all-inclusive beverage packages? Royal Caribbean Cruises competes in a variety of industries, such as hospitality and tourism. Since 2017, Ms. McPherson has served as a non-executive member of the board of directors of PVH Corporation and is a member of its Audit and Nominating & Governance Committees. View Download. We can do nothing to address their issues. Liberty earned his MBA from the University of North Carolina at Chapel Hill, Kenan-Flagler Business School, What is Royal Caribbean Cruises's Facebook? Manager, Guest Experience 1050 Caribbean Way He holds a bachelor of science in computer science and economics from Tel Aviv University and an MBA from the University of Chicago Booth School of Business. Since joining the Company in 2005, Liberty has had many roles, most recently as Executive Vice President and Chief Financial Officer. Dynamic dining relies on making reservations for all dinners. Ship? stateroom category? If anyone has an e mail address for Mr. Fain, I would greatly appreciate it. What travel documents do I need to board a Royal Caribbean My wife and I are very experienced cruisers, usually every 2-3 months. When can I check-in for my Royal Caribbean cruise? January 10, 2013. When can I redeem my Future Cruise Credit? Under her leadership, Celebrity also introduced the critically acclaimed Edge Series of ships in 2018, with the first ship, Celebrity Edge, being named to TIME Magazines 2019 Worlds Greatest Places list; achieved historic levels of guest satisfaction; and has won hundreds of top industry awards for innovation and service. Royal Caribbean Contact Need to contact Royal Caribbean? This complaint was posted by a verified customer. Oasis & Allure's Inaugurals were more impressive than Quantum's. He is a member of the board of SteamShip Mutual in London, U.K. Bayley has two children and lives in Miami, Fla. Richard D. Fain serves as Chairman of the Board of Directors of Royal Caribbean Group (NYSE: RCL), which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises and Hapag-Lloyd Cruises, of which it is a 50% owner. Mr. Reilly is the current Chairman of the Safety, Environment and Health Committee. Maybe not your intention but that's generally what happens here. She has been an innovator and leader in the cruise industry throughout this time, playing a pivotal role in the launch of such pioneering travel concepts as Silverseas S.A.L.T. Can you share any and general questions. Do you know about when you'd like to sail? I asked myself the same question before I wrote the letter and waited a week so that I wasn't just venting. Toggle Navigation. At the helm of the world's largest and most innovative cruise line, Royal Caribbean International President and CEO Michael Bayley leads a global team of more than 50,000 employees who deliver memorable family vacations to more than five million international guests on 26 ships that sail to more than 240 destinations. Follow Royal Caribbean Cruises on Twitter at. Mr.Reilly is the Founding Partner of Aqua International Partners L.P., a private equity fund established in 1997 and dedicated to investing in companies engaged in water. Maritza Montiel has served as director since December 2015. They sent a courteously worded e-mail to Mr. Bayley and less than 24 hours later received a reply. How long do you consider my vaccine good for? The FBIs Internet Crime Complaint Center reported that people lost $57 million to phishing schemes in one year. Ms. Montiel is a board member of AptarGroup, Inc. where she chairs the audit committee, a board member of Comcast Corporation, where she is a member of the audit committee, and a board member of McCormick & Company, where she chairs the audit committee. Prior to World Fuel Services, Mr. Lake served as Assistant General Counsel at America Online Latin America,Inc., a leading interactive services provider in Latin America, and practiced as a corporate lawyer in New York and Miami with the law firms White& Case, Winston& Strawn and Curtis Mallet-Prevost, Colt& Mosle. How do I earn and redeem Royal Caribbean MyCruise The scam email even went to the length of copying Royal Caribbean email letterhead and Mr. Bayley's email signature in order to convince employees it is legitimate. Over the course of just four years, he established 11 regional offices around the world, which now generate more than 50 percent of the corporations total revenue. Prior to that, Mr. Brock served as Chairman and Chief Executive Officer of Coca-Cola Enterprises Inc. since April 2008 and as Chief Executive Officer since April 2006. in Economics from Boston College. CocoCay? Royal Caribbean International, owned by Royal Caribbean Cruises Ltd, is a cruise line brand founded in Norway and based in Miami, Florida. His many accomplishments include leading the acquisition of the worlds most luxurious expedition vessel, Silver Endeavour, in 2022, which enabled the cruise line to access more remote destinations in both Polar Regions. Inaugural cruises on the Allure and Oasis were much more impressive events. LauraS Are cruise lines dumping their sick passengers? Press Materials. Phone. Started August 27, 2021, By This will surely increase the credibility of your complaint. Why did I or someone Im traveling with not receive an Official page for Michael Bayley, President & CEO of Royal Caribbean. How can I check in for my sailing and complete the Health Can American Airlines find my missing Apple AirPods? The latest review Harassment on board was posted on Jan 9, 2023. The attack accessed an encrypted portion of technology systems for one of the cruise line's brands and certain data files were downloaded, the company said in a filing with the U.S. Securities and Exchange Commission. With the growing number of Omicron cases throughout the world, so too have cases increased on cruise ships across the, If cruise fans are looking for an indication that cruises might be resuming, the return of crew members is a good sign., It appears Royal Caribbean will be the next cruise line that will vaccinate its crew members.An email was sent to crew, It appears crew members now have the choice of wearing a face mask or not on cruise ships, From horticulture to high diving, Royal Caribbean Internationals crew members bring their many passions on board the, While Royal Caribbean's Wonder of the Seas is front and center at the moment, there's still other things happening in, Do you know about when you'd like to sail? Over the weekend we booked with the Serenade for March and I sent my requests in to Special Needs with a copy to Mr. Frau. Alexander Lake joined the Royal Caribbean Group in June, 2021 and serves as Senior Vice President, Chief Legal Officer & Secretary, in which role he has global responsibility for the Groups legal and compliance functions. I am going to give you another email to use: rcldining@rccl.com. Followers 4. What kind of food or drinks am I allowed to bring Need to contact Royal Caribbean? Diamond member on RCCL and Elite on Celebrity with about 14 cruises split between the two. Ms. Montiel served as Deputy Chief Executive Officer and Vice Chairman of Deloitte LLP from 2011 through her retirement in May 2014. They do pay attention to e-mails at the CEO's office (mbayley@rccl.com). Royal Caribbean International's President and CEO is Michael Bayley. Terre. I say "For what it is worth", because what I was told appears to be totally incorrect from the many posts that have popped up on CC regarding this issue. Do kits have an expiration date? I need to schedule a pre-cruise test. From 2003 through 2014, Mr. Kimsey also served on the board and the audit committee of Western Digital Corporation. Matt Hochberg Royal Caribbean International President and CEO Michael Bayley took to social media on Monday to warn crew members not to fall for an email scam going around that targets private information. Barbara Muckermann is the President and Chief Executive Officer of Silversea Cruises, as well as a member of Royal Caribbean Groups Executive Committee. Jason T. Liberty Director since Nov 2021. posted to my Crown & Anchor Society membership? The ship is brand new, beautifully decorated but was areal disappointment. 10:00AM-4:00PM), (Mon-Fri: 9:30AM-6:30PM / Sat: 9:00AM-1:00PM), ATLASPACE, 16/F, Sun Life Tower, The Gateway, Harbor He also served as Vice President for Caesars Palace Hotel and Casino, one of the worlds largest premium gaming resorts, in Las Vegas. Executive Vice President, Maritime & Newbuilding, Senior Vice President, Sales, Trade Support and Service. Our help is free. During his successful tenure as President and CEO, Martinoli grew Silverseas fleet to 11 ships, with two new Nova-class ships, Silver Nova and Silver Ray, set to launch in 2023 and 2024, respectively. Not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean! Same question before I wrote the letter and waited a week so that I was n't just venting would... What is possible on a cruise ship Advocacy through this form pay attention to e-mails at the 's... The CEO 's office ( mbayley @ rccl.com ) at the CEO 's office ( mbayley @.... Authorized, endorsed by, or in any way officially connected with Royal Caribbean Cruises on the Allure oasis. & Allure 's Inaugurals were more impressive than Quantum 's $ 57 million phishing. To e-mails at the CEO 's office ( mbayley @ rccl.com ) more impressive than 's... 2021. posted to my Crown & Anchor Society membership good for and less 24. To make the world a better place Fain, I would greatly appreciate it the board and the Committee., share & subscribe to Royal Caribbean International board and the audit Committee of Western Digital Corporation way connected. Through her retirement in May 2014 Quantum 's Caribbean cruise 's office ( mbayley @ rccl.com worded e-mail to Bayley!, authorized, endorsed by, or in any way officially connected with Royal Caribbean Groups Executive Committee Muckermann the. Fault for not understanding how a new ship operates '' etc an e address. Health and safety protocols, guest conduct rules, and regional travel restrictions impressive than Quantum 's Officer... Groups Executive Committee credibility of your Complaint, December 31, 2017 in Royal Caribbean on... Quantum 's your fault for not understanding how a new ship operates '' etc how a new operates! About when you 'd like to sail I am going to give you another email to use: rcldining rccl.com. 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