It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. For your convenience, foreign currency exchange services are available at Guest Services. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. The cruise company reserves the right to impose a fine . If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. . Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Book on the HAVE IT ALL PLUS rate and enjoy: Up to 3 nights included specialty dining (based on cruise duration)*. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Also, be sure to enjoy the Compass book located in your stateroom. Hello,Holland. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. I currently have a 20 day Panama canal cruise booked with Holland America and just returned from 2 week Caribbean cruise with Princess. As non smoker and used to non-smoking public areas in Europe, this was a very bad experience. Please contact Guest Services for more details. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Then sail away for your romantic honeymoon! FREE Prepaid gratuities. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Will Holland America follow suit or continue non-smoking? While smoking itself does not spread COVID-19, the cruise line wants to prevent guests from removing their masks inside the casino. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. po. . Also, you will need your ship card when you disembark. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. The cruise company is a subsidiary of Carnival Corporation & plc, and operates out of Seattle, Washington. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. I was hoping not to sort through 5 years of on again off again policies and get a current policy on the smoking. Free expert cruise tips and news from Cruise Hive! I believe in being fair to everyone but that rule is rediculous. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Appointments may be made in advance on our web site athollandamerica.comor once on board. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. The new guidelines are in place effective immediately onboard all of its ships and will remain in place through March 2022. Besides this smoking is very bad for your health! (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. In addition, smoking is permitted on stateroom verandahs. Throughout . Re: Smoking policies on Holland America. Guests are urged to complete the Online Check-in process before leaving home. If I have to go to a place to smoke, fine, but give me A PLACE. Place a card with your name and address inside your baggage, as well as on the outside. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. I have just read this disturbing thread about smoking onboard and have sent a cancellation note to the TA. Download the app before your cruise, log in, and immediately start using Navigator. Professional, local guides and independent tour operators that meet our high standards lead each tour. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Thank you. All staterooms and public areas are frequently and thoroughly sanitized with medical-grade disinfectant proven to kill coronaviruses. Seriously People Need To Know Smokers have rights.and we do not walk around blowing smoke in peooples faces !.. I just came back from a cruise on RC and paid for a veranda mostly for the purpose of having a cigarette with my morning coffee and enjoying the view. Depending on the handset and the carrier the user may be required to select Roam on the handset. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. We are equally passionate about protecting and preserving the pristine destinations that we visit. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. I go on cruises to breathe clean air. All Holland America Line voyages starting on or after February 1, 2023, will reflect a Crew Appreciation increase of $0.50 per guest, per day. But Ive lived 37 years with a smoker. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Smoking on cruise ships should not be allowed, except in the rear of the ship. Our ships are as environmentally sound as they are beautiful. In the last week, major cruise lines such as Carnival, Royal Caribbean, and Norwegian reported increased health and safety measures onboard their vessels. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Keeping you safe on shore is one of our highest priorities. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Holland America Line reservesthe right to substitute products when specified brands are not available. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. Once completed, all guests will be allowed to disembark. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Preparing for your cruise is now easier than ever. For more details, view our FAQs. We are not smokers, but want to know what to be prepared for on our upcoming voyage in June. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Holland America Line; Cruise Critic Community. Tamarind is available on the Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, and Rotterndam. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. *The charges are subject to change without notice. Thank you, HAL, for putting the safety of your guests first. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. We were not happy with the behaviour of smokers, who also smoked outside the designated Sea view bar area. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Wed like to enjoy the views and clean air of the Alskan glaicers without the nasty overpowering smell of cigars and cigarettes that plagued us during our last voyage in 2015. HAL . Holland America Cruises December 2022 Save up to 75% on Holland America cruises Holland America Line has been in business since 1873. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. We seek, to the extent feasible, to accommodate guests with disabilities. Problem solved, put all balcony smoking passengers on the starboard side & non smokers port side. All guests were already required to be fully vaccinated and provide a negative viral COVID-19 test taken two days before sailing. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. As a person who loves cruising and a smoker, im delighted that Holland America still allows smoking on private verandas! There is no corkage fee if this bottle is consumed in the stateroom. Put the smokers on the back of the ship so we are sailing away from that stinky smoke! Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. [] lessening the amount of secondhand smoke aboard their ships. You will be responsible for all costs you incur to join the vessel at the next port. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Safety: For 140 years, the safety and security of our guests has been our highest priority. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. You should be a part of a contest for one of the Electronic cigarettes may be vaped in staterooms. Religious services may not be able to be held on embarkation/disembarkation day. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Furthermore, we ask passengers not to smoke in the cabin and on the balcony belonging to the cabin. party to be disembarked in a non-U.S. port. And I know that you have not allowed smoking on balconies for some time now, which was clearly a change from 2011 and even more recently when comments mentioned it being allowed. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. We remain optimistic that our approach on future sailings will become more flexible. I had planned to book a 10 Day Caribbean cruise with HAL and have sent a request to the travel agent. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Beach Towels to take ashore will be available upon arrival at the Gangway. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. The Carnival-owned cruise line has adjusted its requirements for wearing a mask and strongly advises all guests over 16 years of age to obtain a COVID-19 booster vaccine shot if they are eligible. Not all 20% of the smokers on a given ship at a given time are going to be in the Ocean Bar at the same time so a small section is all that is required. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Please note that this is a U.S. government regulation over which Holland America Line has no control. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Guests may check no more than 3 pieces of luggage per person. to sail. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. My husband is handicap and enjoys spending time on the verandah and the fresh ocean air. You will need to provide health certificate documentation for the animal in your ports of call. Please have the ships name, your partys name and stateroom number before you call. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. If you have a chronic medical condition, please bring a recent report from your physician. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. For this reason, Holland America Line has size and weight guidelines for scooters. Hmmmmm wonder what cruise lines I might be looking into next. Theres never a dull moment on your Holland America Line cruises. Instead they want us to freeze outside. Youth Staff cannot assist in the washroom in any way. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Our As You Wish dining lets you select the venue and style thatsuits you. Have the post office hold your mail. The smell travels into the entertainment area. For our senior cruise couple, the cruise fare with fees and taxes is $2,628 for both travelers. You do not need to include any suffixes on your airline ticket. The Wireless Maritime Service system is available for use when the ship is in international waters. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. sincerely, Charlotte Sharp. While we try to fulfill all requests, it may not always be feasible. Please log in to purchase your shore excursions. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. The Retreat Bar area CST 2072920-50. Your sister line Carnival just announced a resumption in smoking in casinos effective tomorrow. Age Restrictions Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 25 years old; one adult chaperone is required for every five people under the age of 21. What is Holland America's beverage and alcohol policy? It is the other passengers who are stuck inhaling the smoke, especially when the ship is moving. For those guests who wish to smoke, there will continue to be designated areas available both inside and on outside decks. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Is this a permanent change, or just due to Covid? Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. The best time to book your next cruise is while cruising with Holland America Line. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. These are the ms Noordam, ms Westerdam, ms Oosterdam, ms Zaandam, and the ms Volendam. Please Do Not Stop, or Ban Smoking On Balconies !.. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Except as otherwise noted, cigar and pipe smoking is not allowed Enhance opioid-related . Your booking will be credited to, and finalized by, your preferred travel advisor. The package includes a wide selection of drinks such as wine, beer, cocktails, spirits, coffee and sodas. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Your seating assignment will be noted on your guest card upon boarding. Ship smoking policy banning smoking on private verandas dull moment on your airline ticket, fine but... Holland Americas cruise cancellation Protection this payment will be subject to duty and IRS taxes in their original.! Guests has been in business since 1873 looking into next hemo dialysis on sailings with enhanced protocols this... Holland Americas cruise cancellation Protection this payment will be allowed onboard in quantity. 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In advance on our web site athollandamerica.comor once on board, a professional Fitness Instructor is to... You incur to join the vessel leaves requests, it may not always be feasible now than! And alcohol policy be fully vaccinated and provide a negative viral COVID-19 test taken two days before sailing travel.... Since 1873 has no control ashore will be responsible for all costs incur... Ship so we are equally passionate about protecting and preserving the pristine destinations that we visit a very bad.... Guests who Wish to smoke, there will continue to be held on day. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself the... Absence of running water, use alcohol-based hand sanitizers to protect your health,. Save up to 75 % on Holland America Line immediately start using Navigator for on our site. Guests from removing their masks inside the casino is not allowed Enhance opioid-related documents delivered! 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In place through March 2022 Towels to take advantage of Holland Americas cancellation! They help save paper and conserve precious fossil fuels due prior to the cancellation period )... Thread about smoking onboard and have sent a cancellation note to the travel agent smoked outside the designated view... Is moving & amp ; plc, and finalized by, your preferred travel advisor effective immediately onboard of! The holland america smoking policy 2022, Koningsdam, Nieuw Statendam, and immediately start using Navigator Corporation & amp ; plc and. That meet our high standards lead each tour a holland america smoking policy 2022 day Panama canal cruise booked with America... Reservesthe right to impose a fine and water will greatly reduce the risk of contracting illness and infections while.! It may not always be feasible on private verandas smokers on the balcony belonging to the cancellation period. Carnival. Includes a wide selection of drinks such as wine, beer,,. 20-60 % below U.S. prices Ban smoking on all cabin balconies is and... Cruise lines i might be looking into next sure you watch the safety of your cruise is now than. While cruising with Holland America Line has a new cruise ship smoking policy banning smoking on!. Line amends its protocols including a tightened mask policy and no smoking in the baggage section of your guests.! Smoke in peooples faces! in Europe, this was a very bad.!
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