The guy who installed thought I might need to call wifi provider to increase package? The blue number in the second column is the upload speed. If your internet speeds are good, you may still have an issue with the strength of the signal between your router and the Ring device. Finally I opened following Ports from LAN to WAN: Now the live video stream is working and the WiFi Internet Connection Test finishes successfull. There's good and bad to Ring right???? When I go back to history, all attempts to activate live view have been recorded. I've tried resetting it multiple times to no avail. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just purchased the Ring Doorbell 2 on the firt day of issue and aside from 1-2 days of it working it continually fails to activate on live view.

You might see a message that says Activating Device, but the camera eventually times out. A sneak peek at what’s new in the neighborhood! The most common causes of not being able to do a Live View or see a recorded video are: The first thing you should check if you can't connect to do a Live View or view a video, is the connection between your mobile device and the internet.

Open a Web browser on your mobile device and go to. Same here. but that's my problem with the Ring. I have multiple ring … Otherwise, the device appears to be connected normally. As a result, your Ring app is unable to show you a Live View or display a video recording from your Ring camera(s). I also have no live view on one iPhone (iOS 13.3), the other one works fine. My WiFi tests are plenty fasts. I'm able to view the video a couple of minutes later, but not live when the person might still be there. To learn more about the most common causes of your Ring app not connecting to your device, and how to fix them, read the article below. Rapid Ring app is a "light" version of the Ring app that works in conjunction with your current app so you can get to your Live View faster. Same here. Live View is normally affected from a poor wifi connection, reduction in upload speeds (or download, but upload is more common with Live View, and upload is normally much less than download available from your ISP if you do a speed test), low battery on the device, a high RSSI value, interference from the router, or the wifi connection in the home being used elsewhere (kids, family, friends or roommate using the internet or working from home). Maybe not knowing what's happening is better? RSI is fine and has good connection with the device, however every time I try live view, a black screen with activating device comes up and nothing will happen. On the Device Health screen, look at your Signal Strength under the Network section.
I had the same issue. Thank you. or materials in your home such as stucco, brick, metal, large mirrors or glass doors. RSI is fine and has good connection with the device, however every time I try live view, a black screen  with activating device comes up and nothing will happen. You might see a message that says Activating Device, but the camera eventually times out.

To learn more about the most common causes of your Ring app not connecting to your device, and how to fix them, read the article below. Stuck on Activating Device - Ring Doorbell 2 Whenever I get a Ring alert on my phone, if I try to connect immediately it stays on "Activating Device..." until it ultimately fails. Registration with the Ring app works so far, the wizard runs, it asks for the WiFi password and the device is displayed in the app. Tap on the three lines on the top left of the screen, Tap on the Ring device you would like to test. I can also see the DHCP lease for the Cam. I get no live feed, no notifications, and no video when someone rings the bell. If either or both of those functions are too slow, your Ring app won't be able to display the video image from your Ring device's camera. Signal strength is just as important as speed when it comes to transmitting a video image from your Ring device to your Ring app. Ring Doorbell2 Activating Device Delay Issues I have been working on this issue for many, many months, without any resolve.
Live-Video only shows message "activating device ...", Re: Live-Video only shows message "activating device ...". Packet loss (whatever that means)  My screen door (really, you mean the same door that's been there for a year without issue), Ring: you guys need to address this issue with the live view......this is defeating the purpose of having a video doorbell if you can't view....PLEASE FIX THIS ISSUE. To test your internet speed, do the following: As a general rule, most Ring devices function best when upload and download speeds are around 2 Mbps or greater.

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